Airport Pickup Guide

Allow approximately 45 to 60 minutes from the time your plane touches down to the time you are ready for pickup. This accounts for taxiing, deplaning, and baggage claim.

1. After landing, proceed to baggage claim and collect all checked luggage.
2. Once you have all bags, head to the ground transportation area on the lower level.
3. Your confirmation will include specific meeting point instructions.
4. Contact the number provided if you need assistance locating your driver.

Allow approximately 75 to 90 minutes from landing. International arrivals require additional time for customs and immigration processing.

1. Proceed through immigration and customs after deplaning.
2. Collect your checked luggage after clearing customs.
3. Follow signs to ground transportation on the lower level.
4. Meet your driver at the designated pickup point per your confirmation.

Shared airport pickups operate on designated time windows. Standard windows are:

Windows are subject to adjustment. Your confirmation will specify the exact meeting time.

If your flight is delayed, contact us as soon as possible at the number on your confirmation. Include your flight number in your booking so we can monitor the situation. The operator will review and work to accommodate changes where feasible.

Have your luggage count ready before booking. Include oversized items (surfboards, golf bags, strollers) in the special notes field. Accurate luggage information helps ensure adequate space in the vehicle.